HCAHPS Survey

CRG Medical: an approved CMS vendor to conduct the HCAHPS Survey for hospitals nationwide. 

What do you get for your HCAHPS survey?  Our clients get more!

HCAHPS with a value added service of InfoTool’s graphic display at low cost.

CRG Medical provides Physician Alignment Surveys, Employee satisfaction/culture surveys and more. CRG Medical offers this service as part of our suite of knowledge-based products designed to help hospitals become high reliability learning organizations, sharing best-practice knowledge rapidly, improving outcomes and preventing harm.   

InfoTool provides leadership with a toolsystem that statistically correlates key critical success factors and provides unique pathways to improve organizational productivity.

With InfoReports - Slice-and-dice your survey reports to produce customized reports for any and all groups of interest with a click of the mouse that are clear, concise and easily rolled-out to target groups needing their own findings.

With InfoAlerts – in addition to actual scores (i.e., means, percentages, etc.) all of your survey findings are calibrated into three score categories by easy to spot color: Red (Vulnerability), Green (Strength), and Beige (Neutral).  Managers and supervisors can find their areas easily and can act quickly and decisively to fix things if needed. InfoAlerts take the guesswork out having to “dig” through all the results, and takes the manager or supervisor right to the heart of the most critical areas – both positive and negative.

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